PCG Client Updates

This page is intended to help coordinate updates for our existing clients processes, people, invoicing and more.

Quick Information:

  • Hours of Operation & Upcoming Holidays →

    • Monday - Friday (7:30 am PST - 4:30 pm PST)
    • July 3rd: OFF
    • July 4th: OFF
    • November 24th: OFF
    • November 25th: OFF
    • December 24th: OFF
    • December 25th: OFF
    • January 1st: OFF
  • Mailing Address →

    7065 West Ann Road, #130-549

    Las Vegas, NV, 89130

    (877) 789-1291

  • Contact Emails →

     Sales, BizDev, Marketing, Legal, Finance:  

    Chief Strategy Officer

    Will Schmidt

    wschmidt@pcgsoftware.com


    Technical Support:  

    support@pcgsoftware.com


    Determinations Support:  

    determinations@pcgsoftware.com


    Finance:

    dmaiella@pcgsoftware.com

Update Your Membership VE Count

Please complete all of the following so that we can address your need with the right person in the fastest time.

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Update Your Key Internal Contacts

Please complete the following form to tell PCG the person's name, new role/title, and associated email.

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Add New Lines of Business

If you've recently added new lines of business that need to be updated within Virtual Examiner, please put the names of the businesses and their approximate new membership within the comment box.

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Technical Software Support

Please complete all of the following so that we can address your need with the right person in the fastest time.

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Claims Determination Support

Please complete the following information so we can help you with your determination needs as fast as possible. PHI Notice and Reminder: Do not include any PHI in your explanation.

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Request Training

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Real-Time VE Integration Request

Please complete the form to help prepare for a 45-minute consultation meeting regarding your upgrade requests.

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Additional Licensing Requests

Please complete the form to add more VA or iVECoder licenses to your existing account.

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